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Deafness: Supporting Deaf Patients CPD Course

This course equips dental professionals with the knowledge, skills, and confidence to communicate effectively with deaf or hard-of-hearing patients, improve their access to care, and promote inclusive dental practice in accordance with legal and professional standards.
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Course
Materials
45 minutes duration
Multiple Choice Assessment (70% pass mark)

Aims

This course aims to equip dental professionals with the knowledge, skills, and confidence to communicate effectively with deaf or hard-of-hearing patients, improve their access to care, and promote inclusive dental practice in accordance with legal and professional standards.

Objectives

By the end of the course, participants will:

  1. Understand the different types and causes of deafness and hearing loss.
  2. Recognise the emotional and practical barriers deaf patients face in dental settings.
  3. Identify how poor communication can negatively impact oral health outcomes.
  4. Review the legal and ethical responsibilities under the Equality Act 2010 and GDC Standards.
  5. Apply practical communication strategies before, during, and after appointments.
  6. Learn how to work effectively with BSL interpreters.
  7. Explore ways to make dental practices more accessible and inclusive.

Learning Outcomes

After completing this course, dental professionals will be able to:

  • Describe the diversity of communication needs among deaf patients.
  • Explain how communication barriers can affect access to dental care and oral health.
  • Demonstrate appropriate adjustments and communication techniques to support deaf patients.
  • Apply GDC Standards and Equality Act duties in the context of deaf awareness.
  • Evaluate their practice environment and implement improvements for accessibility.

GDC Development Outcomes:

A, B

Review date:

January 2027

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Course Details

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Course Aims

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Learning Objectives

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Learning Outcomes

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Course Content

Introduction
Understanding Deafness
Attending Dental Appointments
Impact on Oral Health (OH)
GDC Standards and Legal Duties
Tips: Before the Appointment
Welcoming the Patient
Tips: During the Appointment
Aftercare and Follow-Up
Practice Improvements for Supporting Deaf Patients
Conclusion
Quiz

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