Course Overview
This course explores the essential role of communication in dental practice. It outlines GDC expectations, legal obligations, and practical strategies to enhance communication with patients and team members. Topics include active listening, consent, non-verbal communication, handling complaints, and supporting a culture of openness.
Aims
- To highlight the importance of communication in safe and effective dental care.
- To ensure understanding of GDC guidance on communication.
- To develop practical communication skills in clinical and team settings.
Objectives
By the end of this course, learners will:
- Recognise why communication is vital in dental care.
- Understand GDC standards relating to effective communication.
- Apply techniques to communicate clearly and empathetically with patients.
- Use appropriate communication strategies during emergencies and complaints.
Learning Outcomes
After completing this course, learners will be able to:
- Explain the core principles of good communication in dentistry.
- Demonstrate skills such as active listening and non-verbal communication.
- Support informed consent through clear, respectful dialogue.
- Communicate effectively within the dental team to enhance safety and care.
GDC Development Outcomes:
A, B
Review date:
January 2027
